Once you receive the e-statement, you log onto the biller's web site and you can pay your bill right on-line, eliminating the need for stamps and envelopes. With most places now, this is a free service. I think I have one bill now that charges a $4 fee to pay on-line. I have not written that particular place yet but I have written Circuit City because I didn't see a way to do paperless billing on their web site. While I thought I must be missing it, because surely they do it, I was amazed to receive this response:
As a result, I paid my remaining balance and will not be using them anymore. I would hope you would do the same. We have to show these companies that we are serious about becoming more environmentally conscious because they won't pay attention until we do.
We are sorry we do not offer the option of receiving online statements at this
time. We do apologize for the inconvenience.
UPDATE: After I wrote Circuit City, explaining why I would not be using them anymore, they wrote back saying that
This option is coming in the near future.